Description
Begins Fall 2025
This course will cover the duties and responsibilities of automotive parts and service advisors working at independent and dealership-based stores. Course content will include service and parts merchandising and communication skills, integrated computer management software, cost estimation, enhancing customer satisfaction, scheduling, inventory control, hazardous materials, warranties, lemon laws and documentation requirements.
This course will cover the duties and responsibilities of automotive parts and service advisors working at independent and dealership-based stores. Course content will include service and parts merchandising and communication skills, integrated computer management software, cost estimation, enhancing customer satisfaction, scheduling, inventory control, hazardous materials, warranties, lemon laws and documentation requirements.
Career
Undergraduate